Privacy Policy

Privacy Policy

Posh Al-Arab Fragrance respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Account Login Information

Order Information

• Products purchased
• Order history
• Payment status
• Delivery information

Technical Information

• IP Address
• Browser type
• Device information
• Cookies
• Website usage data

2. How We Use Your Information

Your information is used to:

• Process orders
• Deliver products
• Manage your account
• Respond to customer support requests
• Improve website performance
• Send order updates
• Prevent fraud
• Comply with legal obligations

With your consent, we may also send promotional offers and newsletters.

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3. Payment Information

Payment transactions are processed through secure third-party payment providers.

We do not store complete debit or credit card details on our servers.

4. Cookies

Our website uses cookies to:

• Improve browsing experience
• Remember shopping cart items
• Save user preferences
• Analyze website traffic
• Improve performance

You may disable cookies through your browser settings.

5. Information Sharing

We do not sell or rent your personal information.

Information may only be shared with:

• Payment providers
• Shipping partners
• Courier companies
• Website hosting providers
• Legal authorities where required by law

 

6. Marketing Communications

If you subscribe to our newsletter, you may receive:

• Product launches
• Offers
• Promotions
• News

You may unsubscribe at any time using the unsubscribe link or by contacting us

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access
• Data loss
• Alteration
• Disclosure

However, no online system can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Meet legal obligations
• Resolve disputes
• Maintain business records

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request a copy of your stored information

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. Third-Party Services

Our website may use services such as:

• Payment gateways
• Analytics tools
• Courier tracking
• Social media integrations

These providers have their own privacy policies.

12. Policy Updates

We may update this Privacy Policy periodically.

Changes become effective immediately after publication on this page.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us.

Email: poshalarabfragrance@gmail.com

UAE: +971 50 566 8498

Kuwait: +965 5577 4023